Stash — Personal Finance Tracker

Delete Your Account & Data

You can permanently delete your Stash account and all associated data at any time — directly inside the app or by contacting us. This page explains exactly how, and what happens to your data when you do.

Option 1 — Delete directly in the app (instant)

The fastest way. No waiting, no email required.

1

Open the side menu Tap the menu icon in the top-right corner of the Home screen.
2

Go to Settings Tap Settings at the bottom of the side menu.
3

Scroll to Danger Zone Scroll to the bottom of the Settings screen to find the Danger Zone section.
4

Tap "Delete Account" Confirm the deletion when prompted. Your account and all cloud data will be permanently deleted immediately.

Note: You must be signed in to use the in-app deletion flow. If you cannot sign in, use Option 2 below.

Option 2 — Request deletion by email

If you cannot access the app or prefer to request deletion by email, send a message to shalabyadam012@gmail.com with the subject line "Account Deletion Request" and include the email address associated with your Stash account. We will process your request within 7 business days and confirm by email when complete.

Email us to request deletion

What data is deleted and what is kept

The table below describes what happens to each type of data when you delete your account.

Data type	What happens	Retention period
Financial records	Deleted All transactions, budgets, goals, accounts, bills, debts, and categories are permanently deleted from our cloud database.	Deleted immediately on request
Account & identity	Deleted Your email address, display name, profile image, and authentication credentials are permanently deleted.	Deleted immediately on request
Usage analytics	Deleted Analytics events linked to your account are deleted.	Deleted immediately on request
Subscription records	Kept by provider Purchase history is retained by the App Store (Google Play) and our subscription provider (RevenueCat) for legal and billing compliance. We cannot delete these records on your behalf.	Per Google Play / RevenueCat policies
Crash & error reports	Kept briefly Crash reports may be retained by our crash reporting service (Sentry) for a limited period for debugging purposes, after which they are automatically deleted.	Up to 90 days (Sentry policy)
Data on your device	On-device only Data stored locally on your device (offline cache, local backups) is not automatically removed when you delete your account. To remove it, uninstall the Stash app from your device and delete any backup files you have exported manually.	Until you uninstall the app
SMS messages (basic detection)	On-device only Basic bank SMS detection processes messages entirely on your device. Nothing is uploaded for this mode — there is nothing for us to delete.	N/A — never stored by Stash
AI SMS Categorization data	Deleted If you enabled the optional AI SMS Categorization feature, matched SMS text may have been sent to our servers for AI processing. Any server-side records derived from this feature and tied to your account are deleted when your account is deleted. Note: third-party AI providers may retain data briefly under their own policies; we cannot guarantee immediate deletion from those vendors.	Deleted on account deletion (third-party retention may apply)

After your account is deleted

You will be signed out of the app immediately.
You will no longer be able to sign in with the same email address.
Any active Stash Pro subscription must be cancelled separately through Google Play — deleting your account does not automatically cancel your subscription or entitle you to a refund.
If you wish to use Stash again in the future, you will need to create a new account. Previously deleted data cannot be recovered.

Questions?

If you have any questions about account deletion or your data, contact us at shalabyadam012@gmail.com or through Settings → Help & Support in the app.

For full details on how we handle your data, see our Privacy Policy.